
2020 - 2022 BUSINESS PLAN
Modelling the Integration of Technology & Humanity
Our Strategic Priority Areas and Goals
People and Innovation:
Changing Behaviour
Leverage partnerships, research, digital innovation and insights to increase knowledge, share safety information and influence safety-minded decisions and behaviour.
Goals as defined by Milestones of the 10-Year Strategic Plan:
2022 Outcomes | 2020 Actions | 2021 Actions | 2022 Actions |
---|---|---|---|
Data insights are used to enhance predictability of safety system risks and to refine our understanding of technical, behavioural and environmental influences on safety outcomes. |
• Expand the use of machine learning and sample plans to increase our predictive capabilities and direct assessment prioritization. • Include outcome evaluations measuring changes in behaviour in corporate initiatives. • Develop and grow our ability to use external data to strengthen the information sharing ecosystem. • Develop measures of organizational performance to guide decision making and investments. |
• Establish automated sharing interfaces, protocols and publication of insights through data sharing partnerships. • Collaborate with external organizations on behaviour change interventions. • Develop predictive algorithms to direct assessments in prioritized technologies. • Leverage technology to deliver remote assessments. Begin implementation of redesigned core business processes on selected technology platform • Standardize product, process and information definitions. • Improve the tracking of our core and client processes to enhance the use of metrics in decision making. |
• Demonstrate and publish outcomes of behaviour change interventions. • Continuously adjust compliance actions to optimize safety behaviour and outcomes. • Use artificial intelligence to identify & reduce emerging risks. • Incorporate targeted quantitative data into decision making.Complete substantive implementation of redesigned core business processes. |
Our workplace culture recognizes the efforts of our employees, supports growth, learning and safety, and is driven by innovation. |
• Develop innovative prototypes using a structured innovation program to solve problems and improve safety outcomes. • Train employees to support innovation and evaluation of behavioural change. • Create and begin implementation of a culture action plan that supports best practices in equity, diversity and inclusion. |
• Scale selected prototypes for implementation using learnings from innovation activities. • Improve individual commitment to safety by providing avenues for employee-led activities to champion safety in the workplace. |
• Complete a full evaluation of the culture action plan and submit recommendations to executive team & board for decision on further action and investment. |
The public and our clients value their participation in the safety system, perceive Technical Safety BC as a trusted safety partner and have access to information that supports safety-minded decisions. |
• Thought leadership and integrated marketing engagement campaigns improve our recognition as a trusted source of safety expertise. • Publish key data sets to inform decisions of duty holders and define future data sets for inclusion in the public registry. • Publish and use insights collected through incident investigations to design, implement and measure changes in behaviour. |
• Use evaluation results to develop targeted integrated marketing engagement campaigns to influence safety decision of key client segments. • Personalize communications to engage with clients in a timely and relevant manner. |
• Publish evidence of behaviour change in specific industry/client segments. • Share information associated with the management and oversight of regulated equipment/ systems at public assembly facilities. |
Our organization and our clients know and are better prepared for the impacts of climate change, and we are doing our part to mitigate the climate crisis. | • Employees lead the development of a climate crisis action plan including adaptation, mitigation, and remediation goals for our organization. |
• Evaluate and define climate change interventions based on evidence. • Pilot 2 interventions and report on results. |
• Begin implementation of the full climate crisis action plan. • Monitor and report on early results. |