
2019 - 2021 BUSINESS PLAN
INSPIRING SAFETY INNOVATION
INTRODUCTION
Our 2019-2021 business plan provides a roadmap for how we will continue delivering on our 10-Year Strategy to become a knowledge-based and data-driven business that provides products and services in support of BC’s evolving technical safety system.
The business plan reflects our strategic priorities to advance the understanding and management of technical risks, leading to enhanced safety throughout the province.
While this business plan looks ahead with new initiatives and strategies, it also establishes continuity coming from the past year’s efforts.

STRATEGIC PRIORITIES
In 2019, we will focus on three strategic priorities:
Priority 01
LIFECYCLE
OVERSIGHT
Increase participants’ knowledge so that they can better manage safety risks for installation, operating and aging Technical systems.
Priority 02
PRODUCT AND SERVICE
DELIVERY EXCELLENCE
Use innovation to increase the effectiveness of our safety hazard assessments and to increase participation in the safety ecosystem.
Priority 03
BEHAVIOUR
CHANGE
THROUGH INSIGHT
Build partnerships and share what we have learned, so we can help participants make informed safety decisions.