Elevator car door clutch caused emergency stop, resulting in passenger fall



Reference number
II-1200230-2021 (#22172)

Location: Vancouver

Regulated industry sector: Elevating devices - Elevator

Incident overview

During elevator travel to another floor, the door clutch clipped the hall door lock at the third floor, causing the controller to initiate an emergency stop. Due to the sudden stop, the passenger fell on their buttocks.