Furnace heat exchanger failure, producing high levels of carbon monoxide



Reference number
II-999966-2020 (#16960)

Location: Surrey

Regulated industry sector: Gas - Natural gas system

Incident overview

A natural gas furnace in a residential home produced elevated levels of carbon monoxide that was distributed from the furnace vent termination at the side of the home and directed toward the neighbour’s house.

This incident investigation formed part of our report on Carrier gas furnaces. For more information, download the full report.