Title: Vice President, Operations & Client Experience
Location: Vancouver, BC
Phil believes that “to live is to lead,” and that the primary role of leadership is to imagine and create conditions for employees to thrive.
A thoughtful and caring leader, Phil supports teams of client service representatives and technically-minded specialists to enable the development of ground-breaking new approaches to technical safety oversight. By focusing on client experience and risk-based assessment practices, Phil invests in working relationships to advance the understanding and management of safety risks. He has a deep regard for the knowledge and capability of clients and employees, and believes that developing a system of engaged duty holders is vital to maintaining confidence in the safety system.
A graduate of Collège militaire royal de Saint-Jean, Phil began his career in naval operations in the Royal Canadian Navy. Before joining Technical Safety BC in 2009, Phil spent 10 years leading business strategy development and continuous improvement consulting engagements in the forest products, helicopter and heavy equipment industries. Phil has an MBA from the University of Western Ontario, and obtained a Chartered Director designation from The Directors College. He is inspired by lifelong learning and peoples’ infinite capacity to improve and achieve results.