"We recognize that one of our great strengths is our humanity, and so we continue to put both our clients and stakeholders, as well as our employees, at the centre of everything we do."
In 2019, we looked forward 10 years and set a strategic roadmap in pursuit of our vision of Safe technical systems. Everywhere. We have become a knowledge-based organization with an increasing ability to derive insights from data and act upon those insights. We recognize that one of our great strengths is our humanity, and so we continue to put both our clients and stakeholders, as well as our employees, at the centre of everything we do. And, we remain strongly committed to bringing diverse perspectives to the table in order to innovate, deliver service excellence and influence safe behaviour.
As an organization, we are deeply focused on what happens at the intersection of technology and humanity. When we recognize that technical systems and technology require human guidance and intervention, we also must acknowledge that at the root of every technical failure lies human behaviour. Safety comes as a result of safety-minded decisions; each of us – our clients, our stakeholders and our employees – wants to make the best decisions possible each day.
Our advanced analytics and machine learning algorithms are continually improved to help us better understand and identify high hazards and potential risks. These insights make it easier for clients to manage technical safety, and allow all of us to focus on work that provides the most value and the greatest positive impact on safety.
Our work in 2019 shows the powerful results that can be achieved when we create and share information and knowledge to cultivate safety literacy, and collaborate on new opportunities.
I invite you to view our State of Safety 2019 to learn more.
President & Chief Executive Officer