Ask a gas safety officer: Can an apprentice receive supervision over the phone?

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Q: I am a gas fitting apprentice tasked to replace a residential gas water heater. Can my employer, a gas contractor, supervise me over the phone?

No, apprentices completing this type of work must be supervised by a qualified gas fitter on site.

The Safety Standards General Regulation outlines who can perform regulated work. It states that apprentices can perform regulated work provided that they are supervised by a person who:

  • is specifically authorized under the Act to perform that type of work, and
  • supervises the individual on site and provides guidance and assistance to the individual as the regulated work is performed.
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