Safety officer visiting your house? 3 ways to tell it’s really us
We periodically receive reports from homeowners who have had a person claiming to be a “provincial safety inspector” or someone representing Technical Safety BC show up at their door and request entrance to their home.
While we sometimes arrive at residential properties unannounced to check on permitted work or to follow up on reports of hazards/incidents, it’s important to verify identity before letting anyone into your home. Here’s what to look for:
Check the branding
Our team members will arrive in a white vehicle branded with the Technical Safety BC logo. If someone claims to be from Technical Safety BC and is not in such a vehicle, this is a red flag that the person may not represent Technical Safety BC. Safety officers usually also wear safety vests or jackets with a Technical Safety BC patch.
Technical Safety BC Identification
Safety officers always carry picture identification labeled with Technical Safety BC or, in some cases, our legal name BC Safety Authority. Both are valid. Ask the person to view the ID and, if they don’t comply, close the door and do not permit entrance.
Consider the nature of the request
When safety officers arrive at your door, they may ask to look at technical equipment such as furnaces, electric or gas appliances, boilers, etc. A safety officer may tell you a product is unsafe and needs to be replaced (for example, in the case of an appliance emitting dangerous levels of carbon monoxide), but they will never attempt to sell you equipment. Safety officers also never request payment for their services. All payments for permits, etc. are handled by our Contact Centre employees, never at a home.
If you are ever concerned about the legitimacy of a safety officer, don't hesitate to refuse entry and call us at 1 866 566 7233 between 7 am - 6 pm, Monday to Friday.