Common Questions

Click to answer some common questions we get from our clients:

We updated our name to “Technical Safety BC” in order to clarify the scope of our mandate and the type of safety oversight we provide in the province. Our new identity will help distinguish us from other regulators, and allow us to build awareness, understanding, and ownership of safety responsibilities among our clients and partners.
No, our legal name remains “British Columbia Safety Authority” as established in the Safety Authority Act. However, we will now be doing business using our new operating name “Technical Safety BC."
No, we will not be replacing existing permits with new ones. Existing permits issued by BC Safety Authority are still valid, unless they have passed the expiry date. The name change does not affect previously issued certifications, documents, or permits.
No, there is no need to resubmit a permit application. Pending applications are being processed. New permits will say "Technical Safety BC" instead of "BC Safety Authority."
Yes, certifications issued by BC Safety Authority are still valid, unless they have passed the expiry date. The name change does not affect previously issued certifications, documents, or permits.
We process email requests in the order they are received and aim for a turnaround time of two business days. You can also purchase permits and request assessments yourself through our online services.
Our Offices Across BC page shows the phone numbers, hours and address (with maps) of all of our regional offices.
Postal codes are used to accurately assign the correct safety officer to your permit. An incomplete or incorrect postal code may cause your request to be delayed.
The service costs for all our technologies are in our latest fee schedules. The link for these can be found in the Forms and Fees boxes shown on the Equipment Owner, Contractor and Homeowner main menu pages, as well as on each Technology page in the Choose Technology menu link. You can also use the site search refined for Forms and Fees.
Links for these forms can be found in the Forms and Fees boxes shown on the Equipment Owner, Contractor and Homeowner main menu pages, as well as on each Technology page in the Choose Technology menu link.
We do not recommend contractors. However, you can search our list of licensed contractors and filter by technology and location to find someone in your area.
No. Please contact us and we will put you in touch with a safety officer in your area.
Yes. Clients can use our online services to pull permits, view a list of their permits, request assessments and much more.
No. We became an independent, self-funded organization in 2004. We are mandated to oversee the safe installation and operation of technical systems and equipment in BC. In addition to issuing permits, licences and certificates, we work with industry to reduce safety risks through assessment, education and outreach, enforcement, and research.

The regional offices close in the afternoon for training sessions, contractor education as well as application processing.

The New Westminster office is open until 4:30 pm. If you need to get a hold of us after that time, call the contact centre at 1 866 566 7233 from 7 am until 6 pm PST Monday to Friday.

Technical Safety BC has jurisdiction for permits and inspections in almost all BC municipalities, districts, and aboriginal lands for the following technologies: Electrical; Gas; Boilers, Pressure Vessels and Refrigeration; Elevating Devices, Amusement Devices; Passenger Ropeways; and Railways.

Some municipalities administer their own electrical and gas permits. Please see the Jurisdiction page for details.

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