Report Arc-Fault Circuit Interrupter (AFCI) issues
EFC’s Arc-Fault Circuit Interrupters (AFCIs) Information Portal is dedicated to providing consumers with a general overview on Arc-Fault and the safety measures available to homeowners. The Canadian Electrical Code requires the installation of arc-fault equipment in homes to mitigate safety risks and the potential of fires.
If you experience AFCI tripping, please report it to EFC, using the AFCI Product Assistance Report form. EFC will directly inform the appropriate manufacturer(s), who will contact you, the contractor and/or homeowner.