client relationship management (CRM)
A strategy used to manage an organization’s interaction with current and potential clients. It uses data analysis to improve business relationships with clients.
While Technical Safety BC offices are temporarily closed, our phone lines are open at 1 866 566 7233. Our contact centre continues to provide services by email at contact@technicalsafetybc.ca. Safety critical assessments and incident investigations are continuing, as per our mandate. More information here.