HTP ELU Elite Ultra Wall Hung Gas-fired Boiler recalled due to risk of fire and carbon monoxide poisoning

Health Canada has issued a consumer product recall on HTP ELU Elite Ultra Wall Hung Gas-fired boilers due to risk of fire and carbon monoxide poisoning.

Product

HTP ELU Elite Ultra Wall Hung Gas-fired Boiler that is black in colour, This includes model numbers ELU-150WBN and ELU-199WBN.

Issue

The studs threaded into the aluminum housing on the front of the heat exchanger (used to secure the burner door) can become loose and increase the risk of a carbon monoxide leak, posing a risk of serious injury or death.

What to Do

Consumers should immediately stop using the recalled product and contact a licensed installer to schedule a repair. If the boiler must remain operational to avoid freezing, ONLY operate the boiler with the front cover installed, and ONLY if there is a functional carbon monoxide detector in the boiler room and in the living space.

If you do not have a record of your installer, contact a local plumbing & heating contractor and have them contact HTP to obtain a free repair kit (HTP Part No. 4270278). The kit must be installed by a qualified technician.

For more information, consumers can contact Ariston USA, LLC by telephone at 1-800-323-9651, by email at recall@htproducts.com, visit the company website, or view the Health Canada alert.