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We have identified a technical issue in Online Services that has caused some users to be unable to view their certificates. We’ve made an update that should fix this issue, and we encourage you to try logging in again. If the issue persists, please contact us.
Kingsman and Marquis Skyline II/III Gas Fireplaces recalled
Recalls
Health Canada has issued a recall on certain Kingsman Fireplaces and Marquis Collection Skyline II/III series linear gas fireplaces due to fire hazard. This recall involves Marquis VRB Series model number MQVRB46NE2; Kingsman ZRB Series (model numbers ZRB46LP, ZRB46LPE, ZRB46N, ZRB46NE); and Kingsman VRB Series (model numbers VRB46LP, VRB46LPE, VRB46N, VRB46NE). Details are available on the Health Canada website.
The affected fireplaces have a gap in the outer cabinet, which may cause nearby wood framing studs to overheat, posing a fire hazard.
Consumers should immediately stop using the recalled fireplaces, shut off the gas supply to the fireplace and contact the dealer where the fireplace was purchased to schedule a free repair.
For additional information, consumers may contact Kingsman Fireplaces at 1-855-593-3304, from 8:00 a.m. and 4:30 p.m. CT Monday through Friday, or through the Marquis Collection or Kingsman Fireplaces websites.