Rinnai i-Series Plus Boilers recalled due to carbon monoxide (CO) poisoning hazard

Health Canada has issued a consumer product recall on Rinnai i-Series Plus boilers due to risk of carbon monoxide (CO) poisoning.

Product

Rinnai i-Series Plus boilers including models IP175S, IP199S, IP175199C, and IP199199C.

Issue

The boiler door can fail to seal properly due to incorrect screws, allowing gases to escape, posing a carbon monoxide poisoning hazard.

What to Do

Consumers should immediately stop using the recalled boilers and contact Rinnai America Corporation for a free repair by a certified technician.

For more information, consumers can contact Rinnai America Corporation by telephone at 800-621-9419, from 8:00 am to 8:00 pm ET, Monday through Friday, by email at recall@rinnai.us, visit the company website or view the Health Canada alert.