Online Services Technical Issue - Viewing Certificates

We have identified a technical issue in Online Services that has caused some users to be unable to view their certificates. We’ve made an update that should fix this issue, and we encourage you to try logging in again. If the issue persists, please contact us.  

Online Services Technical Issue - Viewing Certificates

We have identified a technical issue in Online Services that has caused some users to be unable to view their certificates. We’ve made an update that should fix this issue, and we encourage you to try logging in again. If the issue persists, please contact us.  

StaRite and Mastertemp Pool Heaters recalled due to fire hazard

Recalls

Health Canada has issued a recall of certain StaRite and Mastertemp gas fired pool heaters with a specific model number that were manufactured between December 22, 2020 to January 6, 2021.

Product:

StaRite and Mastertemp Pool Heaters

Issue:

A connection in the heater can leak the combustible air-gas mixture, posing a fire hazard.

What to do:

Immediately stop using the affected product and contact the Pentair Water Pool and Spa, Inc. for instructions.

For more information, please view the Health Canada alert.