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Service update

We are experiencing high call and email volumes at this time. Your request is important to us, and we appreciate your patience as we work through the queue.  

Usines Giant Factories Inc. gas water heaters recalled due to potential carbon monoxide leak

Recalls

Health Canada has issued a recall of certain Usines Giant Factories Inc. gas water heaters with a specific model number that were distributed between March 11, 2021 and March 24, 2021.

Product:

Usines Giant Factories Inc. gas water heaters

Issue:

A connection in the heater can leak the combustible air-gas mixture, posing a fire hazard.

What to do:

Canadian consumers in possession of one of the recalled products should turn off the water heater and contact Giant to make arrangements for a qualified technician to replace the incorrect flue reducer.

For more information, please view the Health Canada alert.