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New fee schedule effective January 1, 2024.  

Valor H5 series fireplaces laceration hazard

Recalls

Health Canada has issued a recall to repair Valor H5 series fireplaces due to risk of breaking glass causing a laceration hazard.

Product:

Valor H5 Series Fireplaces.

Issue:

Component degradation may cause a delay in the main burner ignition. The pressure from this delayed ignition may cause the glass front to break posing a laceration hazard.

What to do:

Consumers should stop using the affected fireplaces and contact the dealer where the fireplace was purchased to schedule a service in order to repair the fireplace burner.

For more information, please view the Health Canada alert.