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We have identified a technical issue in Online Services that has caused some users to be unable to view their certificates. We’ve made an update that should fix this issue, and we encourage you to try logging in again. If the issue persists, please contact us.
Valor H5 series fireplaces laceration hazard
Recalls
Health Canada has issued a recall to repair Valor H5 series fireplaces due to risk of breaking glass causing a laceration hazard.
Product:
Valor H5 Series Fireplaces.
Issue:
Component degradation may cause a delay in the main burner ignition. The pressure from this delayed ignition may cause the glass front to break posing a laceration hazard.
What to do:
Consumers should stop using the affected fireplaces and contact the dealer where the fireplace was purchased to schedule a service in order to repair the fireplace burner.
For more information, please view the Health Canada alert.