Online Services Technical Issue - Viewing Certificates

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Online Services Technical Issue - Viewing Certificates

We have identified a technical issue in Online Services that has caused some users to be unable to view their certificates. We’ve made an update that should fix this issue, and we encourage you to try logging in again. If the issue persists, please contact us.  

Certain models of Vitodens 200-W and Vitodens 222-F boilers recalled

Recalls

Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Viessmann Manufacturing Company Inc. have issued a joint recall for certain models of Vitodens 200-W and Vitodens 222-F boilers due to a carbon monoxide hazard. These boiler models are used for space or domestic water heating. The product name and model number can be found on the left side of the boiler cover. The serial number can be found on the underside of the boiler.

The following products are affected:

Product Number

Model

Part Number

Serial Numbers (Affected Range)

B2HB 19

7538092

7538092401003107 to 7538092701038106

Vitodens 200-W

B2HB 26

7538093

7538093401002107 to 7538093701177109

B2HB 35

7538094

7538094401003101 to 7538094701446103





Vitodens 222-F

B2TB 19

7542250

7542250401001100 to 7542250401210106

B2TB 35

7542251

7542251401001107 to 7542251701257105

Boilers which have a yellow sticker applied to the boiler rating plate located on the left side of the boiler cover have already undergone a heat exchanger replacement and are not subject to this recall.

Consumers with recalled boilers are advised to contact the installer or the wholesaler/distributor from whom they purchased the boiler or Viessmann Manufacturing immediately in order to schedule a free boiler safety inspection.

For more information, please view the Health Canada alert.