Health Canada has issued a consumer product recall for certain ZLINE RG gas ranges due to risk of carbon monoxide poisoning.
This recall involves the oven compartment of ZLINE gas ranges with model numbers RG30, RG36, and RG48. The ranges were sold in various door colours including black matte, blue gloss, blue matte, DuraSnow, red gloss, red matte and white matte and multiple finishes including stainless steel, black stainless steel and DuraSnow, a cloudy steel finish. The recalled ranges were sold in three sizes, 30 inches, 36 inches, and 48 inches.
The ZLINE logo is printed on the bottom of the door. The model number is printed on a label on the back of the range. For ranges purchased after 2020, the model number is also printed on a label underneath the right side of the range top, visible when the oven door is open. Only ZLINE gas ranges with these model numbers are included in this recall.
The oven of the gas ranges can emit dangerous levels of carbon monoxide (CO) while in use, posing a serious risk of injury or death from carbon monoxide poisoning.
As of January 17, 2023, the company has received no reports in Canada, and 44 reports of carbon monoxide emission in other countries, including three reports of consumers seeking medical attention.
What to Do
Consumers should immediately stop using the oven compartment of the recalled ranges until the oven compartment has been repaired. Consumers may continue to use the range tops which are unaffected by the issue.
To schedule your free repair, consumers can contact ZLINE by telephone at 1 888 359 4482, by email at ZLINEKitchen@realtimeresults.net or visit the company website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
For more information, please view the Health Canada alert.