Client service updates

Safety critical assessments and incident investigations are continuing. Read the latest COVID-19 information.

Invoices

Invoices

Would you like to make a payment, cancel an invoice, or request a refund? You can do so by using the secure online payment forms on this page. We are always striving to make your online experience better - register for an online account in order to gain access to a number of benefits and features that have been designed with your complex business needs in mind. 

Pay your invoice

Online payments

You do not need an online account to pay an invoice with us, but make sure you have the following: 

  • Account number (on older invoices, it may be referred to as Contact number)
  • Invoice number

Pay online

EFT Payments

We have changed our business banking information. If you pay by electronic fund transfer (EFT), please note the following:

  • Notification of payment must be sent by email to EFTnotification@technicalsafetybc.ca
  • Invoice(s), business license(s) or document number(s) must include the amount to be paid clearly stated
  • If you are partially paying an invoice, please reference the permit(s) for which you are paying. Invoices can contain multiple permits and we must determine where to apply payment
  • Payment for certification renewals or examinations must include the full name of the applicant. Paperwork should be sent to the appropriate Customer Service Representative within Technical Safety BC
  • Company name, contact person’s name and number for any questions we may have regarding discrepancies, duplicate, or short payments
  • Technical Safety BC does not provide blank or void cheques

For Technical Safety BC’s banking information please email us.

Cheque Payments

The fastest way to make a payment is through your online account or guest payment portal, however Technical Safety BC does accept cheques. If you wish to make your payment by cheque please note the following:

  1. The invoice number must be included with your cheque.
  2. All cheques must be mailed to Technical Safety BC – Suite 600 2889 E. 12th Ave Vancouver BC V5M 4T5
  3. Please ensure cheques are sent with enough processing time (2-3 weeks) before the expiry of operating permit to avoid past due notices.

Cancel your invoice

You can request a change or cancel your invoice if there is: 

  • A change of ownership or building(s) demolished or
  • A unit that has been scrapped, destroyed, or decommissioned

Cancel an invoice

Download Operating permit declaration of status change - all technologies form to apply via mail.

Request a refund

Please note that refunds can only be processed and approved within two years of the original transaction date.

Request a refund

Download Application for refund request to apply via mail.

Online services: registration and login

Our online system makes it easier for you to quickly complete transactions and view safely information. With an online account, you can easily:

  • Pay invoices, pull permits, and submit declarations
  • Save credit card information securely for faster payment
  • View status lists of your permits, inspections and invoices
  • View/renew your in-progress and active certification(s)
  • Search any address to see what permits have been issued by Technical Safety BC
  • Access summarized inspection results associated with team members
  • Compare your inspection results with other contractors or equipment owners 

Check out our video to see how our online services can save you time, or take a quick video tour.

Register for an account

Or log in to access your account.