Service update

We are experiencing high call and email volumes at this time. Your request is important to us, and we appreciate your patience as we work through the queue.  

Service update

We are experiencing high call and email volumes at this time. Your request is important to us, and we appreciate your patience as we work through the queue.  

Broken handrail track damages Burnaby escalator

Incident Investigation

Broken handrail track damages Burnaby escalator

August 5, 2017

Elevating Devices

Reference Number:

5621423



Location: Burnaby

Description: A piece of the handrail track broke and rotated with the handrail. The plastic track moved along with the handrail and eventually became caught into the handrail drive sprocket, causing the handrail drive sprocket to flex and make contact with an escalator step. This contact brought the escalator to a stop.

Attachment
Size
628.89 KB