Elevator fails to level accurately when approaching the floor

Incident Investigation

Elevator fails to level accurately when approaching the floor

November 17, 2021

Elevating Devices

Reference Number:

II-1288198-2021 (#25069)



Location: North Vancouver

Regulated industry sector: Elevating Devices - Elevator

Incident overview

A faulty leveling switch caused a hydraulic elevator to stop 1.5 inches below floor level. As a result, a person tripped and hit their head while exiting the elevator.

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