Escalator noise prompts shopper to hit emergency stop button on mall escalator
December 6, 2019
Elevating Devices
Reference Number:
II-957403-2019 (#16160)
Location: Victoria
Regulated industry sector: Elevating Devices
Incident overview
A mounting bolt on the up-thrust guide track at the top landing transition came loose. The guide track dropped down and caught multiple steps as it passed by. A mall shopper heard the noise coming from the escalator and pressed the emergency stop button.