Important Safety Notice – Immediate Steps Required FTG Series Boilers
Safety Advisories and Recalls
Ariston Canada Inc., formerly NTI Boilers Inc., (“NTI”) is issuing this safety notice to provide important safety related information regarding FTG series boilers manufactured by NTI before January 8th, 2026 (collectively, the “Boilers”). NTI is providing this safety notice to installers, owners, and users of Boilers to ensure they are installed and used safely.
Under certain installation conditions, delayed ignition may occur in the Boilers, which could contribute to damage to exhaust venting components and the potential release of combustion products, including carbon monoxide.
The presence of carbon monoxide can pose a danger to people, including serious injury and death. Due to the potential severity of the safety hazard, it is critical that all owners and users of Boilers immediately stop using the Boiler and follow the instructions below. Failure to do so could lead to a delayed ignition event, which could result in serious injury or death.
If owners/users must continue using the Boiler while awaiting repair, it is important to confirm there are working smoke and carbon monoxide alarms installed throughout the building, including the boiler room, as stated in the owner’s manual and in accordance with applicable building codes and legal requirements. It is important that you immediately read and comply with this safety notice. If you are a seller or installer who has sold or installed Boilers, it is critical that you immediately provide this safety notice to your customers currently operating Boilers. We are requesting that you segregate and not sell, distribute, or install any remaining inventory of the Boilers, until the upgrade described below has been completed.