COVID-19 client service update

While Technical Safety BC offices are temporarily closed, our phone lines are open at 1 866 566 7233. Our contact centre continues to provide services by email at contact@technicalsafetybc.ca. Safety critical assessments and incident investigations are continuing, as per our mandate. More information here.

Incident Investigations

As part of Technical Safety BC's commitment to share safety information with clients and the public, we share our incident investigation summaries. The investigations are documented in our enhanced incident investigation report format and organized by technology.

When does Technical Safety BC investigate?
  • When regulated work or regulated equipment is involved
  • When evidence is available to help determine causes and contributing factors
  • Where a learning opportunity exists to understand and document what caused the incident, and to inform prevention of similar incidents.
When does Technical Safety BC not investigate?
  • Where a regulated product or work is not involved
  • Where there is no evidence of regulated equipment being involved, or it has been ruled out.
  • It does not meet the definition of an incident
  • Evidence of cause or contributing factors is poor or non-existent.
Title Ref # Incident Date Technologies Publish Date
Restaurant water heater catches fire resulting in fire and water damage II-896474-2019 (#14924) Gas 29 June 2020
Ammonia released from a cold storage room evaporator II-900379-2019 (#15064) Boiler, PV and Refrigeration 22 June 2020
Compressor vibration may have caused ammonia leak II-988065-2020 (#16794) Boiler, PV and Refrigeration 16 June 2020
Electrical unit heater fire damages structure and property II-848335-2019 (#15152) Electrical 12 June 2020
Four people were taken to hospital with carbon monoxide poisoning II-948424-2019 (Reference # 16043) Gas 29 May 2020
Environment damage due to Refrigerant R-134a released in mechanical room II-876027-2019 (#13204) Boiler, PV and Refrigeration 8 May 2020
Domestic water heater causes possible carbon monoxide poisoning II-864711-2019 (#13244) Gas 8 May 2020
Crack in suction header pressure gauge line results in minor ammonia leak II-907459-2019 (#15230) Boiler, PV and Refrigeration 8 May 2020
Fireplace explosion in Vancouver residential tower II-873678-2019 (#14047) Gas 8 May 2020
Burnt electrical cord and cord end at fish farm site II-959937-2019 (#16228) Electrical 8 May 2020
Compressor valve packing failed to maintain a seal to prevent fluid escape II-958860-2019 (#16201) Boiler, PV and Refrigeration 8 May 2020
Main shaft seal compressor failure releases ammonia II-950404-2019 (#16065) Boiler, PV and Refrigeration 8 May 2020
Leak found at the bottom of steam generator lower drum II-945366-2019 (#15987) Boiler, PV and Refrigeration 8 May 2020
Ruptured pressure fitting, burned and damaged insulation/cladding II-941214-2019 (#15927) Boiler, PV and Refrigeration 6 May 2020
Damage to splashdown waterslide lane intake grate II-903655-2019 (#15164) Amusement Devices 1 May 2020
Overloaded heating circuit caused a thermostat to combust II-979265-2020 (#16604) Electrical 1 May 2020
Generator transfer switch burnt and destroyed II-975771-2020 (#16527) Electrical 1 May 2020
Black liquor pulp by-product released from ruptured piping II-977639-2020 (#16571) Boiler, PV and Refrigeration 24 April 2020
Intermittent compressor shaft seal leak resulted in multiple ammonia releases II-967938-2020 (#16365) Boiler, PV and Refrigeration 24 April 2020
A shaft seal failure on a compressor in a refrigeration system released approximately 5 lbs of ammonia intended to be contained #II-928694-2019 (#15744) Boiler, PV and Refrigeration 22 April 2020
Zip line primary braking system locks and injures rider II-871224-2019 (#13788) Passenger Ropeways 22 April 2020
A natural gas copper tube flare connection was damaged resulting in a moderate release of natural gas inside of a residential home #II-969084-2020 (#16383) Gas 22 April 2020
Minor charring of wood framing surrounding firebox of the insert gas fireplace #II-950213-2019 (#16064) Gas 22 April 2020
Apartment complex broken gas line results in a major fire II-821645-2019 (#11290) Gas 22 April 2020
Reported that a person sustained a unstable fracture of vertebra T10 II-964492-2020 (#16301) Passenger Ropeways 8 April 2020