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Online Services Technical Issue - Viewing Certificates

We have identified a technical issue in Online Services that has caused some users to be unable to view their certificates. We’ve made an update that should fix this issue, and we encourage you to try logging in again. If the issue persists, please contact us.  

Enforcement

Annual State of Safety 2022

State of Safety: Enforcement

The success of our safety system model depends on many decisions including ones made by those doing regulated work, and by those who hire them.

When business owners, builders, and homeowners choose to use contractors who perform regulated work without permits, licenses or qualifications, this not only increases safety risk, but perpetuates a disadvantage to contractors who work within our safety system.

In order to “level the playing field,” we investigate and audit companies and contractors who worked without proper permits, licences, or qualifications. In doing so, we recovered $319,000 in revenue from this gray economy in 2022.

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Enforcement for Compliance and Safety

In 2022, we conducted 584 investigations and 19 audits related to compliance and enforcement. We found:

  • 1,338 instances of regulated work being performed without the appropriate permit; and
  • 70 instances of regulated work performed without the appropriate licence or qualification.

These investigation activities resulted in 205 compliance and enforcement actions, including 86 compliance orders and 19 compliance audits. We issued 93 warning notices, and seven monetary penalties. No discipline orders were issued this year, nor were any bonds called.

When technical or administrative non-compliances are identified, our first step is often to work with those responsible to help them understand their obligations and provide them with a clear pathway to resolution. However, when these interventions don’t achieve the desired result, we may take enforcement action to achieve compliance. The following lists the type of action we may take when necessary.

Enforcement Actions and Definitions

Surety bonds are financial guarantees required to obtain both gas and electrical contractor licences. In certain circumstances, a safety manager may “call the bond,” requiring the funds to be applied to correct non-compliances.

Documents issued to a person or company by a Technical Safety BC safety officer or safety manager that specifies actions to be taken, stopped, or modified.

A systematic documented process in which Technical Safety BC gathers and evaluates evidence to determine the extent to which the duty holder (auditee) is complying with the requirements of the Safety Standards Act and Regulations (the audit criteria).

Documents issued to a person or company by Technical Safety BC identifying non-compliant behaviour and further advising that future non-compliance of a similar nature may result in progressive enforcement action.

Administrative penalties issued by a Technical Safety BC safety manager to a person or company for specific non-compliance(s) in amounts up to a maximum of $100,000.

Permission suspension is a temporary withholding of privileges granted under a permit, qualification, or licence under the Safety Standards Act. Revocation is the complete termination of privileges granted under a permit, qualification, or licence under the Safety Standards Act.

A document issued by a Technical Safety BC provincial safety manager to a person or company performing regulated work who: (1) is in breach of a condition of, or restriction on, any licence or permission; (2) practices in a discipline under the Safety Standards Act for which the contractor is not licensed or qualified; (3) fails to comply with a compliance order or safety order; (4) fails to comply with a requirement, term or condition of an Alternative Safety Approach, or; (5) is convicted of an offense under the Safety Standards Act. A discipline order typically attaches specific terms and conditions to a licence in an effort to compel compliance with the Safety Standards Act and regulations.

Compliance and Enforcement by Technology in 2022
Compliance and Enforcement by Year (2018-2022)

Monetary Penalties in 2022

While legislation empowers us to issue a monetary penalty at any time in the enforcement process, we use our discretion when doing so.

We commonly only issue monetary penalties after warning notices or compliance orders did not secure compliance, or when compliance was breached.

Rarely, there may be circumstances where we would issue a monetary penalty in the first instance.

To provide transparency and understanding of where we have taken action, the following chart lists monetary penalties issued in 2022. Most of these penalties were issued to those in the gas and electrical technologies.

"Our first step is often to work with those responsible to help them understand their obligations and provide them with a clear pathway to resolution."

Monetary Penalties: 2022

Duty HolderTechnologyCategoryValue
Davidson Bros. Mechanical Contractors Ld.BPVFailure to comply with Compliance OrderDaily penalty of $250,
Total of $12,000
Sejad Mahmutagic dba First Class Ventilation, Heating, Insulation, and Air ConditioningGasFailure to comply with Compliance Order$12,000
Sorriso LuElectricalFailure to comply with Compliance Order$10,000
William Colling d.b.a. Flawless Paint and RenoElectricalFailure to comply with Compliance Order$10,000
Aura West Plumbing Inc.GasFailure to comply with Compliance OrderDaily penalty of $500,
Total of $36,000
54A Avenue Holdings Ltd. And Sukhminder RaiGasFailure to comply with Compliance OrderDaily penalty of $100,
Total of $3,000
Fast Track Appliances Ltd.GasFailure to comply with Compliance OrderDaily penalty of $250,
Total of $12,000

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