Client service updates

Safety critical assessments and incident investigations are continuing. Read the latest COVID-19 information.

Important safety information for members of the public in flood evacuation areas and for contractors and professionals working to restore service.

Contact us
Contact us

Report an incident

Incidents and hazards 

We investigate incidents to understand safety hazards in BC and what actions can be taken to manage those hazards. These incidents must involve a regulated product, which is a piece of equipment or system that is subject to the Safety Standards Act.

Have you witnessed unsafe working conditions in an area we don't regulate? Contact WorkSafeBC.

Call 911

If you require immediate emergency assistance, call 911.

Make a report 

Incidents and hazards can be reported 24 hours a day, seven days a week by completing our incident form or by calling 1-866-566-7233.

Please note: Railway-related incidents must be reported by first calling 1-866-566-7233. The incident form cannot be used to report railway-related incidents.

Report an incident

Duty holder reporting forms 

If you perform regulated work or represent a company that owns regulated products, you are a duty holder. Duty holders have specific requirements for reporting incidents and hazards:

State of Safety 

Every year, Technical Safety BC releases State of Safety, a report on the incidents and investigations that involved regulated work or equipment in BC. View the 2020 State of Safety report

Learn more about our incident investigations.