Core Connections 2025
Annual Public Meeting
Our Annual Public Meeting
Core Connections 2025
On May 22, 2025, we held our virtual annual public meeting — Core Connections 2025 where we shared our annual results, strategic commitments, and how we are supporting people working in the safety system as we continue to navigate economic uncertainty, and new and emerging technologies. There was also an opportunity to ask our executive team questions.
This year’s meeting also featured a special plenary session exploring how safety outcomes are affected when people choose cost-cutting over compliance.
The recordings of the annual public meeting and plenary session are below.
Our Annual Public Meeting, Core Connections 2025
Learn about our annual results, strategic commitments, and how we are supporting people working in the safety system.

Our Annual Public Meeting
Core Connections 2025

Plenary Session
In this session we explored the increased risks associated with the “grey market,” or not fully working within the safety system.
Unqualified, Unpermitted, Unlicensed: Consequences of Cutting Corners
In this session we explored the increased risks associated with the “grey market,” or not fully working within the safety system. We’ll share learnings from serious incidents that involved illegal work and highlight how we’re leveraging our enforcement capabilities to address this type of activity.
Our goal is to help the audience gain a better understanding of how grey market activity is defined, how we’re working with clients to help them remain compliant, and the consequences of working outside of the safety system. There was also a live Q&A with our panelists.
Questions and Answers from Core Connections 2025
The following questions were asked by attendees during our annual public meeting. In the spirit of transparency and to share safety information, we are publishing our responses to the questions we were unable to answer live.Grey Market Activity, Compliance, and Enforcement
How are you enforcing [on] non-compliant civil contractors installing underground systems, especially throughout municipalities, without Class C-R - Underground Raceway field safety representative (FSR)? Very common throughout Vancouver Island.
We understand that this would be frustrating and concerning to see.
We take all instances of non-compliance seriously. Our approach starts with education and awareness, but when that’s not enough, we take fair and proportionate enforcement action to protect public safety.
We work to prevent unauthorized individuals and businesses from operating, and we track compliance history to identify and address repeated violations. Our goal is to support compliance, reduce risk, and build public confidence in the safety system.
We also rely on the public to help us identify potential issues. If you suspect unauthorized or non-compliant work, we encourage you to report it through our website. Every report helps us take meaningful action.
Report a concern using the Report an Incident or Hazard form on our website
- Call our Contact Centre: 1 866 566 7233
What mechanisms are available to TSBC to reduce the number of non-CSA compliant electrical equipment being sold at BC retailers?
We work to reduce non-compliant electrical equipment through public education, engagement with retailers, and collaboration with regulatory partners. While we do not regulate retail sales directly, the Safety Standards Act prohibits the sale of uncertified equipment. We investigate reports of uncertified equipment being installed and take enforcement action when appropriate. We encourage the public and industry to report concerns so we can help ensure only safe, certified products are used in British Columbia.
Report a concern using the Report an Incident or Hazard form on our website
- Call our Contact Centre: 1 866 566 7233
I estimate that 95% of work is unpermitted. What is the path to improvement?
There are many individuals in the province who actively choose not to engage with the safety system by performing unauthorized work, creating unnecessary risks for British Columbians. This illegal activity not only increases safety hazards but also causes frustration for those who comply with, and support the safety system.
We have made addressing the grey market a key priority in our 2025–2027 Business Plan. We are proactively taking steps to educate, identify, investigate, and, when necessary, enforce actions against those who operate outside the safety system. Here are some examples:
Introducing legislation (2022) to make it illegal to advertise regulated work without a valid Technical Safety BC licence and providing guidelines and tools to make compliance easy for those who are already licensed.
Building partnerships with other organizations, government, and regulatory bodies to close the gaps, such as obtaining meter installation reports from utility companies and municipal building permit approvals.
Conducting investigations to identify unlicensed and unpermitted work through review of online advertisements, partner data, and whistleblower reports.
Conducting regulatory audits to verify compliance with legal obligations.
Engaging and educating licensed contractors about their legal obligations. For example, in 2024 we published resources such as “Responsibilities of a Licensed Contractor" and in 2025 we launched an awareness campaign around heat pump installation requirements.
Publishing compliance and enforcement actions publicly through our Find a Licensed Contractor lookup tool and through our annual State of Safety reports.
Electrical Operating Permits: we are finding our clients (building owners/strata owners associations) are slow to adapt to the requirement of obtaining an electrical operating permit. Furthermore, renewing each year is even more challenging. From an FSR and Certified Electrical company’s responsibility, we find our site inspection and following reports provided to our clients, are being reviewed and then put aside due to a variety of economic reasons for NOT moving forward with CSA-Z463 & industry recommendations pointed up in our report. Is TSBC looking to bring forward fines or further regulation that would have "teeth" to meeting the above best practice to ensure safe operation of electrical equipment and systems in their buildings?
Thank you for being proactive in your responsibility as the named FSR under these electrical operating permits.
Enforcement measures can be applied to any person(s) subject to the Safety Standards Act and regulations, which includes owners of regulated equipment or systems. That said, we operate within a risk-based model and generally focus our efforts on the areas of compliance that relate closely to high potential or materialized hazards.
If there are instances where, after your site inspection, you identify and communicate hazards or significant non-compliances requiring corrective action, but you have reason to believe the owner (your client) does not intend to mitigate those identified hazards, please report it to us for follow-up investigation using our whistleblower line:
Report a concern using the Report an Incident or Hazard form on our website
- Call our Contact Centre: 1 866 566 7233
In cases where hazards are confirmed to exist and the owner is uncooperative in correcting the related non-compliances, progressive enforcement actions may be applied. Finally, if you are aware of specific sites or businesses that do not have a valid electrical operating permit but require one, please also report it to us.
Interacting and Transacting with TSBC
In addition to my other question, how are you addressing the closure of the Pressure Vessel Permit in a timely manner? In the past, we have 'closed' the permit in the system, but no action has been taken to get a final issued. We have gotten calls from TSBC 2 years after an installation wanting access which is not reasonable in a construction setting. Overall, it seems to be improved but would like to better understand what your team is doing to improve this.
We are aware of the delays in completing the First Commissioning of boilers, pressure vessels, and refrigeration units, and we are working to improve that process. As we develop our new permitting system, we are evaluating our processes against updated codes and anticipate being able to make improvements to final installation declarations, inspections, and operating permit issuance.
Change orders happen all the time in construction, and budgets change as such. What is the standard here for reporting these changes?
If regulated work changes during a project, the permit must be amended to reflect the new scope. This ensures inspections align with the actual installation and helps maintain safety compliance. It’s the responsibility of the permit holder to report these changes. In some cases, additional inspections may be required based on the nature of the updates.
Learn more about amending permit value in the electrical and gas technologies.
When a mechanical company pulls a plumbing permit and books inspections, an inspector shows up for every part of the system for inspections. Why is this not done with gas? Is this not life safety? Plumbing isn't.
Gas safety is critical, and our inspection approach reflects that. Gas inspections are based on factors such as system complexity, contractor history, and past incidents. This risk-based model ensures resources are focused on areas where safety risks are highest. All gas work must still meet code, and incidents or concerns are thoroughly investigated.
One question regarding the renewal application online, since we never did this and have no idea of some of the parameter figures, how do we proceed?
It’s hard to answer this question specifically without more detail about whether you are renewing a licence, a certification, or an operating permit. That said, the best place to start is always at technicalsafetybc.ca. If you are still unsure, you can always contact us at 1 866 566 7233 and one of our client service representatives will be more than happy to help you.
SkilledTradesBC
Further to interprovincial mobility and interprovincial qualifications - Red Seal certified individuals already have this benefit. Is TSBC working with Skilled Trades BC or any other stakeholders to bring in Red Seal certification for Elevating Devices mechanics?
In Canada, there is not a Red Seal certification for elevating device mechanics. In BC, they are certified by Technical Safety BC which includes specific requirements for mechanics in training as part of the certification path. We are not involved or aware of any initiative to bring red seal certification to elevating mechanics.
Are there any ammonia plant rules for engineer coverage being changed?
There have been no recent changes to supervision requirements for regulated refrigeration equipment.
How do registration requirements work for federal Crown Corporations?
The Safety Standards Act applies throughout the Province except in a few very specific cases dependent on jurisdiction. Unless there is equivalent federal legislation in place on your site, all regulated work and equipment is required to comply with the Safety Standards Act and associated regulations. For more information about the specific requirements for your site, please reach out to us directly at 1 866 566 7233.
When will SCO certificates and Master certificates be able to be transferred with only a fee?
We believe this question relates to out-of-province certificate transfers. Provincial transfers to BC will require the passing of the Act and Regulations exam in addition to submitting the applicable fees. This ensures that those who are transferring have demonstrated their understanding of the rules in BC applicable to their work.
For out-of-country trade qualifications that are not red seal harmonized, applicants will have to demonstrate they understand technical codes and practices through exams at Technical Safety BC or by certification with SkilledTrades BC.
Technologies, Codes, and Standards
Why did the 3rd class power engineer firing time get increased?
The required work experience hours for power engineer certificates of qualification have not been changed. Learn more about power engineer certificate of qualification application requirements.
Do all health authorities in BC require a 4th class power engineer? Even if there's no steam plants in the authority.
Plant classification requirements do not differ based on occupancy types. Boiler plants are classified based on the type and total capacity of all boilers connected to a common header. This classification determines the required power engineer certificate of qualification. Learn more about boiler plant classifications.
We experience inconsistency when dealing with Boiler Safety Officers across the province with their knowledge and application of the refrigeration code. I would like to see an industry advisory group formed to work with TSBC to better understand the refrigeration industry/technology so we can work together with the regulator to ensure safe, efficient application of the code and technologies. Is this something being considered by TSBC?
We develop training for our safety officers so that they can consistently interpret the codes and regulations. However, we've heard that this isn't always what happens in the field, and we are updating our training and expectations to support consistent interpretation and application of the codes. Safety officers apply their expertise and exercise discretion based on their assessment of the situation.
We also have a safety manager review process. If you disagree with a safety officer's decision, such as a failed inspection, you can request a safety manager's review within 30 days. These requests for review are specific to each situation and may lead to identifying areas in the code or regulation that need more clarity for industry or for our safety officers.
We engage regularly with the refrigeration industry through our work with industry partners. Please visit our Engage website, where you can look at past refrigeration engagements, see if there are upcoming discussions, and share your feedback directly with our Market Insights team.
I'm also concerned about that lack of oversight with the installation of residential heat pumps. We are seeing confusion on the electrical side requirement. When should we expect to get an answer on which cable would be the right cable and compliant with the new code? It seems that BC is currently different than any other province.
Installing electrical heat pumps is regulated electrical work in BC and a permit is required to enable oversight. If you are seeing installations and are concerned there is no permit in place, please report it to the authority having jurisdiction.
We work closely with the other provinces to align code interpretation and application. If you are aware of circumstances where other authorities having jurisdiction is permitting conductors/cables other than those allowed in the Canadian Electrical Code, please send the pertinent information to us and we can review and discuss with the other provinces.
Boiler and Pressure vessels question. Has TSBC been involved in CSA B56, is this something TSBC would be adopting and if so, should we be expecting impactful changes to the current provincial regulations?
We participate in the CSA B56 committee process as a jurisdictional representative for British Columbia. Once the standard has been published by CSA, it will be evaluated similar to other newly published national standards, to gain a better understanding of the potential benefits and impacts to British Columbians. In addition, we will engage with BC stakeholders to gather industry feedback as part of any recommendation to Government regarding its consideration for adoption.
I have witnessed in 25+ years an erosion of quality of installation in commercial builds to a 3rd world level almost everywhere. As a current Active Masters holder in Alberta and here in BC and holding a level of quality for safety purposes, this erosion has been due to infiltration of workers by companies in Canada bringing workers for cheap labor that just need to get paid and little to no oversight, low grade inspecting the installations which are also installing not to code. When I walk into do TI installations this has created a dangerous work environment for the follow-up Electricians continuing the build such as panels not mounted to concrete walls properly, splicing not being done right etc. How will this be addressed in the future as Clients looking to save money are more and more opting for the lowest bidder Electricians which is creating this abominable work to have to continue to work with? This is happening a lot over the entire Lower mainland.
While we can’t speak to the decisions of specific businesses, we understand the concern about owners or contractors who may not prioritize compliance with safety regulations.
We take all instances of non-compliance seriously. Our approach starts with education and awareness, but when that’s not enough, we take fair and proportionate enforcement action to protect public safety.
We work to prevent unauthorized individuals and businesses from operating, and we track compliance history to identify and address repeated violations. Our goal is to support compliance, reduce risk, and build public confidence in the safety system.
We also rely on the public to help us identify potential issues. If you suspect unauthorized or non-compliant work, we encourage you to report it through our website. Every report helps us take meaningful action.
Report a concern using the Report an Incident or Hazard form on our website
- Call our Contact Centre: 1866 566 7233
What is TSBC doing to raise awareness with manufacturers regarding CRN requirements for pressure containing equipment? And what might you be able to do regarding the education of anyone purchasing that equipment such that they are aware of the requirements?
Registering equipment and obtaining a Canadian Registration Number (CRN) is an important safety step during manufacturing and is required by the Safety Standards Act and Regulations. Our design registration team works with engineers and contractors to remind them of this requirement before equipment is manufactured. We also have resources on our website for more information about the design registration process and the Reconciliation Agreement for the Canadian Registration Number for Pressure Equipment. From time to time, we may also feature CRN information in our Boilers, Pressure Vessels, and Refrigeration newsletters and collaborate with our safety partners to explore ways to educate relevant industries on this topic.
We have also identified an opportunity to provide more clarity through the process of buying and selling equipment, which is currently not well-defined. We have a team working on this as part of our Business Transformation program, so please look out for changes in the future.
As a manufacturer it is becoming increasingly difficult to manage the CRN renewals/processes across the provinces. Is there any possibility to have a single CRN vs initiating a technical file with one province, which is then reviewed and accepted by each jurisdiction? Maybe something similar to CSA certification.
Engineering designs are an important resource throughout the life cycle of the equipment, going well beyond the initial registration. For example, our safety officers review design information as part of their site inspections and we look at the design information following incidents. Therefore, we appreciate manufacturers registering the designs with us if the equipment will be used in British Columbia. We want the design registration process to be as streamlined as it can be, so we accept registrations done in another province using the same Canadian Registration Number (CRN). We handle these design submissions with as little administrative burden as we can and minimize the need for technical reviews.
Aging recreation industrial refrigeration systems has been identified as a Canadian issue. Is TSBC investing additional resources to stay ahead of this looming community infrastructure problem?
Yes. We are actively addressing aging refrigeration systems by conducting risk-informed operating permit inspections on ammonia sites, analyzing risk data, and working closely with municipalities and facility operators. Our efforts include safety education, technical guidance, and support for long-term planning. We are committed to helping communities maintain safe, functional infrastructure in the face of aging equipment.
Certain large projects happening in BC use very large pre-manufactured pieces that are constructed overseas. These "pieces" are modular in nature and have high voltage equipment, etc. What oversight can be done overseas to make sure the high voltage systems and ALL regulated systems are assembled in compliance with CEC?
This is particularly relevant for some of the LNG projects we see in BC currently. In those cases, the projects are pursuing regulatory oversight under the Alternative Safety Approaches (ASA) regulations. Under that model, the project is required to demonstrate how they can achieve the adopted regulatory requirements in BC or exceed them through an Equivalent Standard Approach (ESA) or a Safety Management Plan (SMP).
In the case of construction occuring oversees, projects are typically required to hire internationally recognized third-party inspection, certification and classification agencies to conduct regular inspections and verifications, and to certify that the appropriate codes and standards are met before it is brought to BC for installation and operations. TSBC safety officers conduct audits of the third-party processes and documentations to ensure all safety requirements of BC regulations, codes and standards are met.
For elevating devices, TSBC is receiving confirmation of maintenance compliance from contractors. Is there information available on the compliance rates for maintenance tasks? Is TSBC acting on this information to target non-compliant equipment, owners, and/or contractors?
We have been receiving maintenance compliance data from contractors in accordance with Directive D-ED 2020-02 Rev. 1. We are currently reviewing and evaluating how best to share the results of this reporting with stakeholders. Our goal is to present the information in a way that is both informative and respectful of the confidentiality of the submitted data.
We will provide further updates on this initiative once our evaluation is complete later this year.
What is the progress on the review and acceptance of the new CSA B51 impact test requirements?
We are working with CSA and jurisdictional counterparts to review and address industry feedback with respect to the new requirements within CSA B51:24. Learn more about our approach regarding these requirements.
When can we expect updates to the Railway Safety Management Systems regulation? There is a very grey area around Fatigue Management Plans. At a federal level it is required, but the TSBC has not yet updated the requirements in the SMS regulation to meet the federal standard, causing industrial railways to be out of compliance federally. Is there a timeline we may expect to see this update, or any other regulatory updates to meet the federal standard?
In 2019, British Columbia (BC) adopted the latest published version of the Federal Railway Safety Management System Regulations, 2015, SOR 2015-26 through the Adopted Provisions Regulation under the Railway Safety Act BC, which includes sections related to Fatigue Management. Furthermore, in June 2022, BC also adopted Transport Canada’s Duty Rest Period Rules for Railway Operating Employees, through Ministerial Order, which provides further requirements for Provincial Railways to support fatigue management. For more details on when these rules come into effect, please review this information bulletin (IB-RW 2022-01).
More generally, Technical Safety BC works in partnership with the Ministry of Transportation and Transit to continually review and update the provincial framework to support important safety and oversight changes and to harmonize with other jurisdictions across Canada.
Being a Part of the Safety System
On electrical safety for jurisdictions outside of TSBC (e.g. municipalities), does TSBC collaborate with municipalities to share knowledge and provide any oversight?
We maintain regular contact with the ten municipalities that administer electrical and/or gas permits to share information, monitor trends and identify opportunities to work collaboratively. These local governments also submit permit data to us on a regular basis, per the Safety Standards Act, so we are better able to understand what work is being performed throughout the province. You can find this data published in our Annual State of Safety Report.
Is there any way trade unions can assist with site visits and enforcement of mandatory trade certifications?
Trade unions play an important role in promoting safety and compliance. While enforcement is the responsibility of Technical Safety BC, unions can support this work by educating their members about certification requirements, encouraging proper permitting, and reporting uncertified work when observed. Collaboration and shared information help us target resources effectively and uphold high safety standards across the industry.
How can I best support safety within trades in healthcare in BC?
Thank you for your interest and for being a part of the safety system. Without knowing your specific situation, we are unable to provide a direct answer. Please reach out to us with more information, we’ll be happy to discuss this further with you.
Contact us online
- Call our Contact Centre: 1 866 566 7233
What is the minimum requirement to be an electrical safety officer?
The requirements to be an electrical safety officer include: completion of recognized apprenticeship on electrical, minimum five years of related experience in the installation and maintenance of electrical systems, at least one year of hands-on experience being the responsible position in charge of electrical installation work, and a valid drivers license. Having your FSR certification is also an asset. Please check our website for all open job postings!
Comments
We see in the electrical industry that lots of out of town/province contractors come in our area and no action in stopping of this. As well, there is NOT enough Inspectors out to sites, or even at the suppliers where these people visit where they can catch this 1st hand.
We work to prevent unauthorized individuals and businesses from operating, and we track compliance history to identify and address repeated violations. Our goal is to support compliance, reduce risk, and build public confidence in the safety system.
We also rely on the public to help us identify potential issues. If you suspect unauthorized or non-compliant work, we encourage you to report it through our website. Every report helps us take meaningful action.
Report a concern using the Report an Incident or Hazard form
- Call our Contact Centre: 1 866 566 7233
Please include AC installation as well as heat pump installations when chasing contractors for electrical permits.
Thanks for the great feedback. We will certainly look into this.
Questions and Answers from Our Plenary Session
Here are the responses to the audience questions we didn’t have time to answer during our live plenary session: Unqualified, Unpermitted, Unlicensed: Consequences of Cutting Corners.Grey Market Activity
Where is the bulk of your focus—"grey” or “underground"? I would imagine that would be one of the most difficult trade-off decisions.
You're absolutely right. Addressing both the “grey market” and “underground economy” presents unique challenges, and it’s not a matter of choosing one over the other.
As a regulator, our role is to protect public safety and uphold the integrity of the safety system. This means we follow up on both grey market activity—where individuals or businesses partially participate in the safety system, complying with some but not all regulatory requirements—and underground activity, which operates entirely outside the system and is often more difficult to detect. We prioritize our actions based on safety risk.
Our approach includes education, outreach, inspections, investigations, and enforcement. Whether someone is operating without a permit or entirely outside the licensing system, we take action to reduce risk and ensure a level playing field for those who follow the rules.
By focusing on both, we’re working to build a safer, fairer system for British Columbians.
Unpermitted basement electrical work is being sold through realtors to unknowledgeable buyers.
Thank you for raising this important concern. Unpermitted and unqualified electrical work, or any type of regulated work, can pose serious safety risks. We encourage both homebuyers and realtors to confirm the permit history of the property and/or conduct a property due diligence search prior to purchase. For any new work to be completed, owners should hire a licensed contractor in BC to perform regulated work.
Technical Safety BC takes all reports of unauthorized work seriously and follows up on every report we receive. Ensuring electrical work is done safely and legally is a key part of protecting British Columbians.
If you’re aware of unauthorized electrical work being performed or promoted, we encourage you to report it through the Report an Incident or Hazard form on our website. Alternatively, you can call us at 1-866-566-7233.
These reports help us take action and maintain the integrity of the safety system.
I believe that the "grey market" can be mitigated with public education. Only buy products that comply. Customers also need to be informed that they have the ultimate responsibility for insuring they buy products that are compliant. Better education is necessary.
We completely agree! Education and awareness are key to reducing non-compliance and helping the public make informed choices.
In 2024, we launched several public awareness campaigns, published educational resources, and offered courses to help licensed contractors understand their responsibilities – and to help consumers better recognize safety risks.
In 2024, our public awareness campaigns, including one targeting homeowners, encouraged safe behaviour, emphasized the importance of recognizing common hazards, provided preventative safety tips, and reinforced the need to work with licensed contractors and certified individuals. Our incident investigation findings and safety recommendations were also shared through videos, blog posts, digital ads, newsletters, social media, television, newspapers, and radio. Our goal is to equip British Columbians with the knowledge they need to prevent common incidents, change unsafe behaviour, and mitigate emerging risks.
We also recognize that more needs to be done. Public education is an ongoing effort, and we’re committed to expanding our outreach to ensure more people understand the importance of compliance and how to identify safe, legal products and services.
Informed consumers play a vital role in supporting technical safety in BC. For more information, visit Education and Awareness 2024.
Compliance and Enforcement
Your first case example sounds like a Big Box store going with the lowest bid. Those present here are clearly interested in TSBC regulations. The lowest bidders for jobs are not. What can be done to address these unconcerned offenders?
While we can’t speak to the decisions of specific businesses, we understand the concern about owners or contractors who may not prioritize compliance with safety regulations.
We take all instances of non-compliance seriously and our approach starts with education and awareness, but when that’s not enough, we take fair and proportionate enforcement action to protect public safety.
We work to prevent unauthorized individuals and businesses from operating, and we track compliance history to identify and address repeated violations. Our goal is to support compliance, reduce risk, and build public confidence in the safety system.
We also rely on the public to help us identify potential issues. If you suspect unauthorized or non-compliant work, we encourage you to report it through the Report an Incident or Hazard form on our website.
Can a person see the infraction history of a contractors' license when reaching out for contractor quotes?
While a contractor’s full compliance history is not publicly available, we are committed to helping you make informed decisions when hiring a licensed contractor.
A key part of building trust in the safety system is making sure the public has access to important information about licensed contractors. This includes their compliance with legal requirements and their commitment to industry standards.
To support this, enforcement actions taken against licensed contractors are posted on our website. You can use our Find a Licensed Contractor tool to find publicly available enforcement information, including:
- The type of action taken
- The reason for the action
- The date the action occurred
This information can help you better understand a contractor’s track record and make a more confident hiring decision.
Technical Safety BC is also subject to the Freedom of Information and Protection of Privacy Act.
Please give an example of electrical and gas work performed by unlicensed contractors being enforced upon. Multiple examples would be appreciated.
We are taking proactive steps to identify, educate, investigate and when necessary, enforce against unlicensed individuals performing regulated electrical and gas work. These cases often involve safety risks to the public and non-compliance with provincial regulations.
Here are two examples that illustrate the types of enforcement actions taken in response to unauthorized work:
Example 1: Unlicensed Gas Work – Compliance Order Issued
In 2024, our enforcement team identified a contractor advertising regulated gas work online without the required license. Although the contractor was certified, they were not licensed and initially claimed they weren’t performing regulated work. After further monitoring, new ads surfaced in early 2025 for regulated gas work. During an investigation, the contractor admitted to doing the work without proper authorization.
A compliance order was issued, requiring them to stop the work and remove all advertising. The contractor cooperated, removed the ads, and sought guidance on becoming licensed. By February 2025, they obtained a gas license and began pulling permits. We continue to monitor their compliance and will take further action if needed.
Example 2: Unlicensed Electrical Work – Monetary Penalty Imposed
In November 2023, a property owner was issued a compliance order after serious electrical hazards were found in a rental duplex. The order required the owner to hire a licensed contractor to correct the issues, which posed risks to both tenants and residents in the adjoining unit.
When the owner failed to comply, a daily monetary penalty of $500 per day was issued, up to a maximum of $26,500. Tenants and occupants were also notified of the ongoing safety risks. As the penalty was not paid, the matter was enforced through the courts, leading to the seizure of property or assets to recover the debt.
For more information on enforcement actions taken, review our annual State of Safety reports. This information is also included in our Find a Licensed Contractor look up tool.
What is TSBC going to do to start enforcing this code?
We’re not sure which code this question is referring to however, once adopted into regulation in BC, all code rules relating to the Safety Standards Act and associated regulations are subject to assessment and enforcement by Technical Safety BC. To stay informed on code and regulation changes and when those changes come into effect in BC check our website regularly and subscribe to our e-newsletter.
How come gas appliances and heat pumps are [sold] by unauthorized outlets and non-CSA in the lower mainland [are] also selling directly to purchasers who don’t have any certification and license? As a licensed contractor and certified individual, we refuse to install then someone else comes or is hired to do the task.
Section 21 of the electrical safety regulation states that electrical equipment cannot be offered for sale, sold, or displayed unless it bears a certification mark accepted in BC. A list of approved certification marks can be found here. If you suspect that distributors are selling uncertified equipment in BC, or that uncertified equipment is being installed and used in BC it can be reported to us via the Report an Incident or Hazard form on our website or by calling 1-866-566-7233.
Permits
I am a licensed contractor, and I pull all my permits. I’m getting undercut by these fly-by-night contractors who don’t do that. What are you doing about this?
There are many individuals in the province who actively choose not to engage with the safety system by performing unauthorized work, creating unnecessary risks for British Columbians. This illegal activity not only increases safety hazards but also causes frustration for those who comply with and support the safety system.
Addressing grey market activity is a key priority in our 2025–2027 Business Plan. We are proactively taking steps to educate, identify, investigate, and, when necessary, enforce actions against those who operate outside the safety system. Here are some examples:
- Introducing legislation (2022) to make it illegal to advertise regulated work without a valid Technical Safety BC licence and providing guidelines and tools to make compliance easy for those who are already licenced.
- Building partnerships with other organizations, government and regulatory bodies to close the gaps, such as obtaining meter installation reports from utility companies and Municipal building permit approvals.
- Conducting investigations to identify unlicensed and unpermitted work through review of online advertisements, partner data, and whistleblower reports
- Conducting regulatory audits to verify compliance with legal obligations
- Engaging and educating licensed contractors about their legal obligations. For example, in 2024 we published resources such as “Responsibilities of a Licensed Contractor" and in 2025 we launched an awareness campaign around heat pump installation requirements
- Publishing compliance and enforcement actions in our Find a Licensed Contractor lookup tool and annual State of Safety reports.
Is there any appetite for TSBC to add historical permit information that currently can’t be found on your look-up tool?
Yes, as part of our work to increase transparency, we are looking at ways to further enhance the information available on our permit look-up tool. If you have suggestions on what should be included, please reach out to us at engage@technicalsafetybc.ca.
We as contractors should be involved every time a permit gets re-approved year after year.
Electrical and gas contractors are responsible for managing installation permits obtained under their license, including requesting extensions, when necessary, before permit expiry.
It is the responsibility of the asset owners to renew and maintain operating permits for all regulated equipment. Depending on the technology, there are additional requirements for owners to name or identify maintenance contractors and certified individuals to ensure the technical system/equipment is being safely operated and managed throughout its lifecycle.
If your certification or license is connected to an operating permit for a site or piece of equipment, we encourage you to connect with the owner. If you have concerns about how that equipment is being operated or managed, please report it to us via the Report an Incident or Hazard form on our website or by calling 1-866-566-7233.
Can an FSR in a specific trade, who is not a contractor, pull a permit for personal work being done? Maybe for friend or family member?
Licensed contractors are required to pull permits, and FSRs (aka Field Safety Representatives) are required to make declarations on permits that the work is safe and compliant. An FSR cannot pull a permit for work unless they are working for, or as a licensed contractor. In certain cases, homeowners can also pull permits and do the work without a licensed contractor if it’s not part of a multi-family building, does not contain a suite, etc. This is outlined in Part 2, section 17 of the Electrical Safety Regulation.
When did deleting appliances start requiring a permit? A few years ago, I specifically asked if they were required and was told that they DO NOT!
Under section 17 of the Safety Standards General Regulation, an installation permit is required whenever there is an alteration to regulated equipment. Removal of regulated equipment typically involves an alteration and therefore an installation permit is required. That’s because, despite the equipment being removed, different hazards still exist that require the skills and knowledge of qualified people. For example, the removal of a gas furnace to replace it with an electrical heat pump requires the proper capping and termination of the gas line.
We are aware there may be some confusion around these requirements and have been developing resources to support this, including for regulated work related to appliance removal related to heat pump installation. Last year, we also published a Directive (D-BP 2024-02) to clarify decommissioning of regulated boiler, pressure vessel, and refrigeration equipment.
Why are unlicensed people allowed to do electrical work under a homeowner permit?
In BC, under the Safety Standards Act and associated regulations, homeowners can perform a limited scope of electrical and gas work in their own homes without a license provided they obtain an installation permit. The permitting process includes an assessment to assess code compliance and whether those performing the work have sufficient knowledge and experience for the work to be done properly and safely.
Technologies, Inspections, and Jurisdiction
When TSBC visits client sites to provide inspections and if there are discrepancies between the contactor and TSBC findings – example: contractor inspects client’s rail track system and then TSBC inspects it – and there are a couple things that are different, is there a way to compare the different findings?
Technical Safety BC is the delegated authority providing regulatory oversight in British Columbia for provincially regulated Railways. All non-compliant findings we identify assessments (inspection or audit) are provided directly to the Certified Railway and are expected to be corrected in the manner prescribed by the Railway Safety Officer. These findings are legally enforceable with the Certified Railway.
Storage Tanks (API 650) are unregulated by all regulated bodies, yet they store millions of liters of volatile liquids. Due to lack of regulatory oversight, maintenance of these tanks quite often gets deferred. Why are these assets not regulated by TSBC or any other regulatory body? Is there an opportunity here?
API 650 is generally applicable to tanks with internal pressures approximating atmospheric pressure. Pressure vessels operating at and with relief valves set at a pressure of 103 kPa or less are exempt from Technical Safety BC oversight under section 3(2)(g) of the Power Engineers, Boiler, Pressure Vessel, and Refrigeration Safety Regulation. Safety Standards Act regulations and codes provide requirements for pressure retaining vessels with a focus on managing risks associated with pressure and temperature. Depending on the industry involved, there may be other regulators better positioned to manage the risks associated with the contents of non-pressurized API 650 tanks. If you believe there is an oversight gap that cannot be addressed by other regulators, please reach out to us.
In BC healthcare, Maintenance Workers 5 (MW 5's) have a job description saying they perform a variety of trades duties up to a journeyman level. Any comments?
Technical Safety BC regulates six different technologies. Qualification and supervision requirements are identified within each technology’s specific regulation. Regulated work must be done in compliance with the Safety Standards Act, Safety Standards General Regulation, and the technology specific regulation. For example, if electrical work is being performed it can only be performed by those listed in the Electrical Safety Regulation (ESR4) (electrician, apprentice electrician, manufacturers technical representative, or allowed under another regulation (Gas/BPVR). If the MW5 has any of the credentials listed in the ESR, they would be able to perform the work. If they do not have the correct credentials they may be working outside the regulation.
I have been told at several Mine sites (copper, gold, coal, etc.) that fall under the Mine's Act that TSBC has no jurisdiction there. This seems to have led to pressure containing equipment only being inspected when required to by insurance. Is there any plan for TSBC to eventually look after all pressure equipment in the province so it's reliably enforced. The Mine's Act is completely outdated and doesn't seem to enforce anything.
All mining activities in B.C. are regulated under the Mines Act, the Health, Safety and Reclamation Code, and are exempted from Technical Safety BC’s oversight under section 3 of the Safety Standards Act.
Technical Safety BC does not have oversight of regulated work or activity associated with mines. Any changes to the Mine’s Act or the exemption within the Safety Standards Act are within the authority of the Province.
When declaring a declaration for Boiler/HVAC/Refrigeration system work, why does the declaration ask for the Unit Owner’s name, phone number and email address? For HVAC work, the owner may be in another city and that email address is not known. How can TSBC help improve this declaration process?
As boiler, pressure vessel, and refrigeration (BPVR) units transition from the installation to the operating stage, the key duty holder shifts from the licensed contractor to the asset owner, as defined in this directive. The owner is responsible for the safe operation and maintenance of regulated equipment from that point onwards, so once the licensed contractor has declared that all work has been done in compliance with the Acts, Regulations, Codes, and Directives, it is critical for the owner to be made aware of their responsibilities including holding an active operating permit. There should be no issue with the owner being in another city and the expectation is that the licensed contractor have at least one form of contact information for the owner to facilitate a successful handoff between installation and operation.
Indigenous Land
Is there any difference when the work is performed on Indigenous peoples’ land?
Technical Safety BC holds reconciliation as a core value and recognizes and supports Indigenous Peoples' inherent rights to self-government and self-determination. We are committed to ensuring that Indigenous communities experience equitable access to safe technical systems. Wherever we provide regulatory oversight, we do so in accordance with the Safety Standards Act and applicable regulations, and any work performed on Indigenous lands is assessed to the same code requirements as anywhere else in the province. We also understand that achieving safety equity will require an approach that recognizes the distinctiveness of Indigenous Nations and communities and responds to their unique needs, contexts, and priorities. We are working to develop relationships and partnerships that will help us ensure that our safety system meets the unique needs of Indigenous Peoples' in BC. If you are a representative of an Indigenous Nation that is interested in sharing your experiences with us, please contact engage@technicalsafetybc.ca.